Quick answer: Hitron gateways use the username cusadmin, not admin, with the password password. Most open at 192.168.0.1, and some use 10.0.0.1. Hitron makes cable gateways for providers like Rogers and Shaw.
Hitron makes cable modems and gateways that internet providers supply. The big surprise is the username: it is cusadmin, not the usual admin. This guide covers the current 2026 login steps.
Other gateways? See our CommScope, Technicolor, and Sagemcom login guides.
The Username Is cusadmin, Not admin
This is the detail that trips people up. On most Hitron gateways, the username is cusadmin, short for customer admin. The password is usually password. Both are case-sensitive, so type them carefully.
If cusadmin and password do not work, check the sticker. Providers sometimes set the password to your Wi-Fi key or a unique code. The label lists the exact login for your unit.
Which Address Your Provider Uses
Hitron gateways come from cable providers, so the address depends on who supplied yours. Most use 192.168.0.1, though some use 10.0.0.1. A separate page shows the modem signal status.
The login address depends on your cable provider, and a second address shows the modem status. Use this table to pick the right one, and check the sticker for your exact address.
| Provider | Login address | Notes |
|---|---|---|
| Rogers | 192.168.0.1 | Common on Ignite gateways here |
| Shaw | 10.0.0.1 | Used on some older Shaw units |
| Cox or Mediacom | 192.168.0.1 | The standard cable gateway address here |
| Modem status | 192.168.100.1 | Signal page that works when offline |
| Any provider | Address on the label | Always the most exact single source |
The 192.168.100.1 page loads even when the internet is down, which helps when you call support.
Log In Step by Step
These four steps get you into the gateway.
- Connect to the Hitron by Wi-Fi or cable.
- Open a browser and type 192.168.0.1.
- Enter cusadmin and the password.
- Select Login to open settings.
Change Your Wi-Fi Name and Password
After login, updating your Wi-Fi is quick.
- Open the Wireless or Wi-Fi menu.
- Enter a new network name.
- Set a strong new password.
- Save and reconnect your devices.
If the Page Will Not Open
If the page fails, the username or address is usually the cause. Remember it is cusadmin, not admin. Confirm the address, then work through these checks before you reset.
These four checks fix most cases.
- Confirm you are on the Hitron network.
- Try 192.168.0.1, then 10.0.0.1.
- Type the address in the bar, not search.
- Restart the gateway and wait a minute.
- 192.168.0.1 login guide
Reset a Hitron Gateway to Factory Settings
A reset returns the gateway to defaults and erases your settings. On a cable unit, your internet should reconnect on its own. Hold the reset button for about fifteen seconds.
Follow these steps to reset it.
- Keep the gateway powered on.
- Press the reset hole with a pin.
- Hold about fifteen seconds until it restarts.
- Log in with cusadmin and password.
Frequently Asked Questions
What is the default login for a Hitron router?
The username is cusadmin and the password is password. Most units open at 192.168.0.1, and some use 10.0.0.1. The sticker lists the exact login for your unit.
Why is the username cusadmin and not admin?
Cusadmin means customer admin. Hitron uses it as the standard login for cable subscribers. If cusadmin fails, check the sticker, since some providers change the username too.
What is the 192.168.100.1 page on my Hitron?
That is the cable modem status page. It shows signal levels and connection health, and it loads even when the internet is down. It is useful when calling support.
My Hitron is from Rogers or Shaw. Does that change the login?
It can. The username is usually still cusadmin, but the password may be on the sticker or set to your Wi-Fi key. Check the label if password does not work.
I forgot my Hitron password. What now?
Try cusadmin with password, then the sticker password. If none work, hold the reset button for about fifteen seconds. The gateway returns to defaults so you can log in.
Can I log into a Hitron gateway from my phone?
Yes. Join the Hitron Wi-Fi, open a browser, and type 192.168.0.1. Enter cusadmin and the password. The modem status page at 192.168.100.1 also opens on a phone.
Related Brand Guides
On a different gateway? These guides help too.
- CommScope Router Login Guide
- Technicolor Router Login Guide
- Sagemcom Router Login Guide
- Huawei Router Login Guide
- Secure your home Wi-Fi (CISA)
Bottom Line
The key to Hitron is the username: cusadmin, not admin, with the password password. Open 192.168.0.1, or 192.168.100.1 for modem status. Check the sticker, and reset for fifteen seconds if needed.
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